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Kustomer
ContactAI Customer Support1k views
AI-native CRM and customer service platform combining support tickets and CRM in one.
About Kustomer
Kustomer is an AI-native customer service platform that unifies CRM data with support interactions. Its AI features include intelligent routing, AI-powered chatbots, predictive CSAT scoring, and automated response suggestions. Kustomer provides a full customer timeline view across all channels, helping agents resolve issues faster with complete context.
Key Features
- Unified CRM + support
- AI chatbots
- Predictive CSAT
- Intelligent routing
- Full customer timeline
Best For
✓ Enterprise support teams✓ E-commerce brands✓ High-volume support